Don't forget, if you lose your Gladiator®, all reorders from the same mold are 50% off for life. How's that for peace of mind?
20% military discount (must ship to APO address) with no shipping & handling
$1 donation to fight breast cancer with every polka dot Gladiator® order
RUSH shipping is available for a small fee
Canadian orders welcome
Please send all personal logos to firstname.lastname@example.org. Include your full name and order number in the subject line for order accuracy.
GladiatorGuards.com, Sport Guard Inc. (SGI) manufactures custom made products. No refunds or exchanges are accepted. SGI has outstanding customer service. We will work with you until you are satisfied.
We stand by the high quality of our products. All defective products may be returned for a replacement within 30 days. Each Gladiator Custom Mouthguard is backed by our Compliance Guarantee against defects in materials and workmanship in the Gladiator. This warranty does not apply to damage of the Gladiator Custom Mouthguard caused by neglect or misuse by the athlete. Gladiators that are returned with evidence of chew marks is a clear indication that the athlete is chewing on their Gladiator while it is not properly positioned in their mouth. This negligence will compromise fit, form, integrity and protective qualities of the Gladiator and will void any and all warranties.
How To Replace A Defective Product
To replace a defective product to gladiatorguards.com you will need to request a Return Merchandise Authorization (RMA) number. This can be done by emailing us at email@example.com and including photos of the defective product. No replacements of any type will be accepted without an RMA. In your email, we will need the following information to authorize your return:
- Customer name
- Invoice number
- Product(s) ordered
- Nature of the problem
- Photos of the defective product
When we issue your RMA number we will instruct you as to whether you will need to return the product before we ship out the replacement or if the replacement will be sent to you immediately.
If you need to send back the product before a replacement is sent:
Please remember to write the RMA number on the outside of the box. Also, make sure the box is securely wrapped and be sure your package is insured and prepaid. We will make every effort to speed the process of your replacement. When a replacement is shipped out to you a credit on your credit card will be made to you for the return shipping of the defective product. Please allow a minimum of 2 weeks to process your request.
For all additional inquiries please email us at firstname.lastname@example.org regarding the item you are not satisfied with.
Send your defective product to:
Sport Guard Inc.
3451 W. Allegheny Avenue
Philadelphia, PA 19132